Refund Policy

Thank you for choosing Studio K Salon for your beauty needs. We strive to provide exceptional service and ensure your satisfaction. Please review our refund policy below:

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1. Service Refunds:

   • If you are not completely satisfied with your service, please let us know before leaving the salon. We will make every effort to resolve any issues to your satisfaction.

   • Refunds for services rendered are granted at the discretion of management.

   • No refunds are issued for services already provided.

2. Product Refunds:

   • We accept returns of unopened and unused products within 14 days of purchase.

   • Products must be in their original packaging and accompanied by a receipt or proof of purchase.

   • Refunds for returned products will be issued in the original form of payment.

   • No refunds or exchanges are offered on opened or used products, unless the product is defective.

3. Cancellation Policy:

   • We kindly ask for a minimum of 24 hours' notice for appointment cancellations or rescheduling.

   • Late cancellations or no-shows may be subject to a cancellation fee.

4. Refund Process:

   • To request a refund or return, please contact us at 919-489-4711.

   • Refunds will be processed within 7 business days upon approval.

5. Contact Us:

   • If you have any questions about our refund policy, please contact us at 919-489-4711.